December 2004
04.12.2005 | Dr. Uwe Büchner
PQ+ wishes Merry Christmas and Happy New Year
Only when on Christmas Eve the Christmas Tree stands upright in all its brightness in the Centre of the Family, then we can start to relax and feel the joy and happiness which Christmas can give us.
01.12.2005 | Dr. Hansjörg Künzel
Internal Customer-Supplier Relationships
Despite the flood of literature on satisfied customers, every single day, we experience all too often that it is not fun in the slightest to be a customer. The recent ADAC-Customer Satisfaction Survey highlights it once more in ...